Refund policy
We want you to be happy with your Nearwild Society order. If there is a problem with your order, contact us and we’ll work to make it right.
Damaged, defective or incorrect items
If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of delivery.
Email support@nearwildsociety.com with:
- your order number
- a brief description of the issue
- a clear photo showing the problem
Printify requires product issues to be reported within 30 days of delivery and generally requires photographic evidence. Printify
Change of mind, sizing, colour and design choices
Every Nearwild Society product is made to order specifically for you. For this reason, we generally do not accept returns, exchanges or refunds for:
- change of mind
- ordering the wrong size
- choosing the wrong colour
- choosing the wrong design or product
Please check the product description and size guide carefully before placing your order. If you are unsure about sizing, contact us before ordering.
Garment and print variations
Some minor variations are normal with made-to-order apparel and are not considered defects. Comfort Colors garments are garment-dyed, so slight differences in colour, shade and finish may occur between garments. Minor variations in print placement may also occur as part of the printing process.
Your legal rights
Nothing in this policy excludes or limits any rights or remedies that cannot legally be excluded under applicable consumer protection laws.
Questions
We’re a small, independent business and real humans read our messages. Contact us at support@nearwildsociety.com We aim to respond within 24 hours, Monday to Friday.
We may update this Refund Policy from time to time. The version published on our website at the time of your purchase will apply to your order.